I finally started to work le.. My supervisor, fluorence, gave me a list of contact number to call.. At first i was very sacred when i was calling de first few number, but when i call alots of times, i managed to overcome my fear.. As most of de customer is a male, therefore, their voice were very low, man and scary.. However they were some customer which is very friendly too, cuz they were waiting patiently for me to speak and ask finish de thing i need to ask them.. But most of de number i called have no answer, as some company onli work from monday to friday..

Basically, i called customer to ask them whether tis coming xmas will they order any hamper for their clients and oso CNY hampers? Supervisor had oso provided us a manuscript for us to read to de customer, so there is no nid for me to scare of how to tok to de customer..

Now, i can already memories the script le, here its de manuscript provided for us:

“Good afternoon/morning, may I speak to ___? Afternoon/morning, ___, my name is ___ calling from humming flowers and gift. For this coming X’mas, would your company order any hampers to your associated clients? How abt CNY hampers? If you have any order, do call me, I’m ___. Btw, can I double check wif you your billing address? You address is ___......

Thank you, bye...”

At first I’m uncomfortable wif my nickname, I even pronounce it wrongly and sometime i felt ji bi ge ta wif it, as i found it weird.. Y can’t I use back my real name? Y must I use a fake name to call a customer? Hahax..

Oh ya, i have cute, sweet and pretty collegue and she also have a very cute voice like "hei girls-ya dou".. De way she speak chinese is MORE cute lo, no wonder there were customers wanted to have her mobile number, but of course she didn’t give la..

Furthermore, i oso got a supervisor which peiyun and i dun like it, cuz she keep scolding us for not doing work, luckily her desk is at e far side, if not she will come to our desk often to scold us non-stop..

Not only that, there is a person which all of us nid to take note which is "boss's daughter", as she will patrol around de office to check if there is anyone stackin or using phone and she will complain it to de manager.. After tat de manager will scold us and if we repeat it, we will be sack..!! Cuz tis had happened it to peiyun and her collegue and they had been warned.. Today i should work until 3pm de but due to de trainer on mc, i onli work until 12pm! Yeah, i'm glad tat i can get along well wif my collegues..

it's me!!~

Labels: catalogue, friends, humming, Job, KPO, Second day work, sista